If you are not satisfied with your purchase, returns or exchanges of merchandise are welcome within 14 days of purchase. Returned or exchanged merchandise must be in the condition received and in the original box and/or packaging. Returned phones or tablets are subject to a $35 or 25% restocking fee. Gizmo Depot reserves the right to refuse refunds with our without a customer receipt. Labor of any type, as indicated on the receipt, is non-refundable. Software and OS work of any type is non-refundable. Prepaid services of any type are also non-refundable.
Gizmo Depot offers a lifetime, store credit only warranty, against defects on replacement parts used during a repair, (with the exception of PC parts, which have a 30 day warranty). This warranty becomes void if a device incurs software issues, liquid damage, main circuit board issues, or owner abuse (Including drops, breaks, cracks, and parts removal.) Any device that we cannot properly test prior to repair will not be eligible for warranty.
Device Purchase Warranty:
Purchased refurbished and new devices come with a 90 day warranty. This is a guarantee that the device will operate correctly according to its specifications. All Used devices come with a 7 day warranty. Warranty does not cover physical damage (cracks, chips, scratches, bumps, etc), liquid exposure of any kind, nor software issues of any kind.
Device Pick-up Policy:
Customers have has 30 days to pay for work completed on their device. After 30 days Gizmo Depot reserves the right to recycle the device as payment for labor performed.