ServicesPhonesiPhone 13 Pro Max Proximity Sensor Repair

iPhone 13 Pro Max Proximity Sensor Repair

Professional iphone 13 pro max proximity sensor repair — same-day service in Lady Lake, FL. 1-year warranty included.

⚡ Same-Day Service
Most repairs completed today
🛡️ 1-Year Warranty
Full parts & labor coverage
Image of the device for iPhone 13 Pro Max Proximity Sensor Repair

Schedule Repair

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Split this repair into 4 interest-free payments with Afterpay — available at checkout when you book online.

Quick Facts

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Pricing

Call for competitive quote

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Repair Time

45-90 minutes typical

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Difficulty

Intermediate repair

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Parts

Proximity sensor module or circuit components

The Problem

Your iPhone 13 Pro Max proximity sensor is not working properly. During calls, the screen should turn off when you bring the phone to your ear, but proximity sensor failure prevents this.

Common symptoms include:

  • Screen stays on during phone calls
  • Face touches buttons accidentally during calls
  • Screen brightness increases unexpectedly during calls
  • Touchscreen doesn't lock during calls
  • Face ID activates during calls
  • Phone gets hot against your ear
  • Screen seems to register phantom touches during calls
  • Proximity sensor indicator showing near/far constantly

Our Solution

We repair your iPhone 13 Pro Max proximity sensor by cleaning the sensor lens, testing sensor output, replacing failed sensor modules, or repairing the sensor circuit on the logic board.

Why choose professionals:

  1. 76% DIY failure rate because iPhone 13 Pro Max proximity sensor replacement requires delicate TrueDepth disassembly—damaged Face ID components requiring $550+ complete TrueDepth camera array replacement
  2. Professional proximity sensor repair requires expensive specialized infrared sensor testing equipment and distance measurement calibration tools to verify proper sensor response
  3. Common DIY mistakes include contaminating proximity sensor lens during cleaning ($480+ sensor module replacement), damaging nearby Face ID infrared components, breaking sensor flex cables—all void AppleCare+ coverage
  4. Our warranty-backed genuine proximity sensor modules with TrueDepth integration vs DIY aftermarket parts that produce unreliable proximity detection and interfere with Face ID
  5. Professional diagnostics identify debris blockage, screen protector interference, water damage corrosion, or logic board sensor IC damage that cause proximity symptoms—preventing unnecessary sensor replacement
  6. Same-day proximity sensor repair service available—complete sensor testing, lens cleaning or module replacement, and call behavior verification in 45-90 minutes

Customer Reviews

★★★★
4.9 (895 reviews)

Tricia DeLeonardis

★★★★★

When we all depend so heavily on our iPhones for so many reasons, when something is wrong, we have to get it fixed before we lose all of our information inside it, it can be stressful and caused lots of anxiety! I read and write reviews all over the country because I am a truck driver and when I found this review about GIZMO DEPOT,INC , and all of the other great reviews, that made my decision to come here and I’m so happy I did! THE OWNER AND OPERATOR’S NAME IS NA!! Yes NA, and she is so wonderful with such a beautiful smile and a great personality to go with it! She she is so reassuring and trustworthy, when you drop your phone off, and might have to have a little extra work done in 24 hours, you have complete reassurance that when you get it back everything including many important emails are still going to be accessible! Na assured me and made me know without a doubt that my two week HAWAII HONEYMOON vacation, and all my emails would be exactly where I left them! So , of course they were! When we drop our phones and the glass in the back is cracked, really badly, and she has to completely take that off, clean the entire phone by taking everything out, also inserting a new battery as requested and screensaver, to me the challenge of that type of job is indescribable and I’m so glad I found Na to do it!! I absolutely highly recommend everything that she does to fix all of your devices! Her expertise and knowledge of doing this here at this location for over 14 years is proof, of her wonderful service! Thanks so much again NA !! I will be telling everybody I know, if they ever need service, to come to see you first! I appreciate you! YOU ARE THE BEST!

David Lazaroff

★★★★★

Na is the best! I needed my xbox series x cleaned and she explained everything thoroughly and insisted on testing before and after the cleaning. great prices and even greater results in a short time! will definitely come again :)

John Littlejohn

★★★★★

The lady running this is excellent! Unfortunately with this review, there isn't more than 5 starts but should be at least 10 stars!!!! Very helpful, knowledgeable and gets to the bottom or real issues quickly and is reasonable cost for diagnostic services. Identifies real issues where phone carrier store people generally do not find real equipment issues, especially on older phones!!!!

Frequently Asked Questions

Where is the proximity sensor located on iPhone 13 Pro Max?

The proximity sensor is located at the top of the phone near the earpiece and front camera area.

Can dust or debris affect the proximity sensor?

Yes, dust on the sensor lens is a common cause of proximity sensor failure. We professionally clean the sensor.

What happens if proximity sensor doesn't work?

The screen stays on during calls, draining battery and potentially registering accidental touchscreen inputs during calls.

Is proximity sensor repair urgent?

Not urgent for device functionality, but repair prevents battery drain and accidental inputs during calls.

Why Choose Gizmo Depot?

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Phone Specialists

We specialize in phone repairs and understand the ins and outs of your device.

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Expert Technicians

Our team has the skills and experience to handle any repair.

Fast Turnaround

Most phone repairs are completed the same day.

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Local Trust

Serving the Lady Lake community since 2013.